Refund policy

  • CORPORATE MEMBERSHIPS/PATRON MEMBERSHIPS In order to sign up as a corporate member in any category, your Company must be a user of SAP. By signing up as a member, you warrant that your organization is such a user. Corporate memberships are tied to the Company and they may change their representative members at any time with 7 working days notice. All members must be employees of the organization and in possession of a Company email address for communication. No refunds will be made for Corporate Memberships even if the organisation's user status changes during the valid period.
  • EVENT/SEMINAR PARTICIPATION - SUBSTITUTION Companies and individuals may request to substitute registered participants up to 48 hours prior to commencement without additional payment. INDUS will cater to these requests at no additional charge where possible however, INDUS reserves the right to deny such requests.
  • EVENT/SEMINAR PARTICIPATION - CANCELLATION Companies and individuals may request to cancel registered participants up to 5 working days prior to commencement. INDUS will cater to these requests wherever possible however, INDUS reserves the right to deny such requests. If INDUS accommodates the request a refund will be made less a 15% handling and service fee.